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Privacy Policy

Privacy Policy

Name and contact details of the controller pursuant to Article 4 para. 7 GDPR (DSGVO)

Niels Przybilla
Address: Walter-May-Weg 6, 12353 Berlin

Contact details:
Phone: 030 / 34649800

E‑Mail: info@zophoria.com


Security and protection of your personal data

We consider it our primary responsibility to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. We therefore apply the utmost care and the most modern security standards to ensure maximum protection of your personal data.

As a private-law company, we are subject to the provisions of the European General Data Protection Regulation (GDPR (DSGVO)) and the regulations of the BDSG (Federal Data Protection Act). We have implemented technical and organizational measures to ensure that data protection regulations are observed both by us and by our external service providers.

Definitions

The legislator requires that personal data be processed lawfully, fairly and in a transparent manner in relation to the data subject (“lawfulness, fairness, transparency”). To ensure this, we inform you of the individual statutory definitions that are also used in this Privacy Policy:

  1. Personal data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  1. Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  1. Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future.

  1. Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  1. Pseudonymisation

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

  1. Filing system

“Filing system” means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.

  1. Controller

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  1. Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  1. Recipient

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

  1. Third party

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  1. Consent

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Lawfulness of processing

Processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for processing may, pursuant to Article 6 Abs. 1 lit. a – f DSGVO, be in particular:

  1. The data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  2. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  3. processing is necessary for compliance with a legal obligation to which the controller is subject;
  4. processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  6. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information on the collection of personal data

(1) The following provides information on the collection of personal data when using our website. Personal data includes, for example, name, address, email addresses, and user behaviour.

(2) When you contact us by email or via a contact form, the data you provide (your email address, and if applicable your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context once storage is no longer necessary, or processing is restricted if statutory retention obligations exist.

Collection of personal data when visiting our website

When using the website for purely informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. When you wish to view our website, we collect the following data which is technically necessary for us to display our website and to ensure stability and security (the legal basis is Art. 6 Abs. 1 S. 1 lit. f DSGVO):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Amount of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

Use of cookies

(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the entity that sets the cookie. Cookies cannot execute programs or transmit viruses to your computer. They serve to make the internet offering as a whole more user-friendly and effective.

(2) This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies (see a.)
  • Persistent cookies (see b.).
  1. Transient cookies are automatically deleted when you close the browser. These include in particular session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close the browser.
  1. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
  1. You can configure your browser settings according to your preferences and, for example, decline the acceptance of third-party cookies or all cookies. So-called “third-party cookies” are cookies that have been set by a third party and therefore not by the actual website you are currently visiting. We point out that by deactivating cookies you may not be able to use all functions of this website.
  1. We use cookies to be able to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

Further functions and services of our website

  • (1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do so, you will generally need to provide additional personal data, which we use to provide the respective service and for which the data processing principles mentioned above apply.
  • (2) In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.
  • (3) Furthermore, we may transfer your personal data to third parties if participation in promotions, prize competitions, the conclusion of contracts or similar services are offered jointly by us with partners. You will receive further information on this when providing your personal data or below in the description of the offer.
  • (4) Where our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this fact in the description of the offer.
  • (5) To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and the related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
  • The legal bases for the processing of personal data in this context are Art. 6 Abs. 1 lit. c DS-GVO and Art. 6 Abs. 1 lit. f DS-GVO. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
  • The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we cannot manage your consents.

Newsletter

(1) With your consent, you can subscribe to our newsletter, through which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(2) For registration to our newsletter we use the so-called double opt-in procedure. This means that after your registration we will send an email to the email address provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

(3) The only mandatory information for sending the newsletter is your email address. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your email address for the purpose of sending the newsletter. The legal basis is Art. 6 Abs. 1 S. 1 lit. a DSGVO.

(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter email, via this form on the website, by email to info@zahnarztpraxis-bischof.de or by sending a message to the contact details given in the imprint.

(5) We point out that we evaluate your user behaviour when sending the newsletter. For this evaluation, the emails sent contain so-called web beacons or tracking pixels, which are one-pixel image files stored on our website. For the evaluations, we link the data mentioned in § 3 and the web beacons with your email address and an individual ID. The data is collected exclusively in pseudonymised form; the IDs are therefore not linked to your other personal data, and direct personal identification is excluded. You can object to this tracking at any time by clicking the separate link provided in every email or by informing us via another contact channel. The information is stored for as long as you are subscribed to the newsletter. After unsubscribing, we store the data in purely statistical and anonymous form.

Children

Our offering is generally aimed at adults. Persons under 18 years of age should not transmit personal data to us without the consent of a parent or guardian.

Rights of the data subject

(1) Withdrawal of consent

Where the processing of personal data is based on consent that has been given, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

To exercise the right of withdrawal, you can contact us at any time.

(2) Right to confirmation

You have the right to request confirmation from the controller as to whether we are processing personal data relating to you. You can request confirmation at any time using the contact details provided above.

(3) Right of access

Where personal data is being processed, you may request information about that personal data and the following at any time:

  1. the purposes of the processing;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  5. the existence of the right to request rectification or erasure of personal data or restriction of processing by the controller or to object to such processing;
  6. the right to lodge a complaint with a supervisory authority;
  7. where the personal data are not collected from the data subject, any available information as to their source;
  8. the existence of automated decision-making, including profiling, referred to in Artikel 22 Absätze 1 und 4 DSGVO and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Artikel 46 DSGVO relating to the transfer. We will provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, we may charge a reasonable fee based on administrative costs. Where the request is made by electronic means, the information shall be provided in a commonly used electronic format, unless otherwise indicated. The right to obtain a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

(5) Right to erasure (“right to be forgotten”)

You have the right to request that the controller erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:

  1. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  2. The data subject withdraws consent on which the processing is based according to Artikel 6 Absatz 1 Buchstabe a or Artikel 9 Absatz 2 Buchstabe a DSGVO, and where there is no other legal ground for the processing.
  3. The data subject objects to the processing pursuant to Artikel 21 Absatz 1 DSGVO and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Artikel 21 Absatz 2 DSGVO.
  4. The personal data have been unlawfully processed.
  5. The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  6. The personal data have been collected in relation to the offer of information society services referred to in Artikel 8 Absatz 1 DSGVO.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure (“right to be forgotten”) does not apply to the extent that processing is necessary:

  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health in accordance with Artikel 9 Absatz 2 Buchstaben h und i sowie Artikel 9 Absatz 3 DSGVO;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Artikel 89 Absatz 1 DSGVO in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
  • for the establishment, exercise or defence of legal claims.

(6) Right to restriction of processing

You have the right to request that we restrict the processing of your personal data where one of the following applies:

  1. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
  2. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  3. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims, or
  4. the data subject has objected to processing pursuant to Artikel 21 Absatz 1 DSGVO pending the verification whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted pursuant to the conditions above, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.

(7) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

  1. the processing is based on consent pursuant to Artikel 6 Absatz 1 Buchstabe a or Artikel 9 Absatz 2 Buchstabe a or on a contract pursuant to Artikel 6 Absatz 1 Buchstabe b DSGVO and
  1. the processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability is without prejudice to the right to erasure (“right to be forgotten”). That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Artikel 6 Absatz 1 Buchstaben e oder f DSGVO, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In connection with the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

You have the right to object, on grounds relating to your particular situation, to processing of personal data concerning you which is carried out for scientific or historical research purposes or statistical purposes pursuant to Artikel 89 Absatz 1, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You can exercise the right to object at any time by contacting the relevant controller.

(9) Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

  1. is necessary for entering into, or performance of, a contract between the data subject and the controller,
  1. is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or
  1. is based on the data subject’s explicit consent.

The controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

This right can be exercised by the data subject at any time by contacting the relevant controller.

(10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Artikel 77 DSGVO, you have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.

Use of Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a server of Google in the USA. In the event that IP anonymisation is activated on this website, your IP address will however be truncated by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area prior to transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

(2) The IP address transmitted by your browser in the context of Google Analytics will not be merged with other data held by Google.

(3) You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) from being sent to Google, and the processing of such data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are processed in truncated form, which means that personal identification can be excluded. Where the data collected about you can be linked to a person, this is therefore immediately excluded and the personal data is promptly deleted.

(5) We use Google Analytics to analyse the use of our website and to continuously improve it. The statistics obtained allow us to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Abs. 1 S. 1 lit. f DSGVO.

(6) Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use:

http://www.google.com/analytics/terms/de.html, Privacy overview: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the Privacy Policy: http://www.google.de/intl/de/policies/privacy.

(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a User ID. You can disable the cross-device analysis of your usage in your customer account under “My Data”, “Personal Data”.

Integration of Google Maps

(1) On this website we use the service provided by Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.

(2) By visiting the website, Google receives the information that you have accessed the relevant subpage of our website. In addition, the data mentioned in § 3 of this policy is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in, or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or tailoring its website to your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and to exercise this right you must contact Google.

(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider’s privacy policy. There you will also find further information on your related rights and options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Processors

We use external service providers (processors), e.g. for the dispatch of goods, newsletters or payment processing. A separate data processing agreement has been concluded with the service provider to ensure the protection of your personal data.

We work with the following service providers:

SF-Solutions Inh. Niels Przybilla
Walter-May-Weg 6
12353 Berlin

e-mail: support@sf-solutions.net

WhatsApp: +49 30 34649800
Telefon: +49 30 34649800

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